Interactive Video Lessons, Assessment Quiz and a CPD Accredited Certificate

Subjects covered include:

• The Importance of Privacy and Dignity
• Good Practice Guidelines and Principles of Privacy and Dignity in Care Services
• Communicating Respectfully
• Demonstrating Privacy and Dignity with regard to Eating and Nutritional Care
• Demonstrating Privacy and Dignity when Providing Personal Care
• Demonstrating Privacy and Dignity through Choice and Control
• Respecting Privacy
• Maintaining Respect through Social Inclusion

England

Care Certificate Standard 7

NOS: CHS 6, SCDHSC0024, SCDHSC0035, SCDHSC0223, SCDHSC0234, SCDHSC3111

CQC Fundamental Standards: Dignity and Respect

Health and Social Care Act 2008 (Regulated Activities) Regulations 2014: regulation 10

RQF: Implement person-centred approaches in care settings (Level 2 Diploma in Care), Promote person-centred approaches in care settings (Level 3 Diploma in Adult Care, Level 3 Diploma in Healthcare Support)

Wales

All Wales Induction Framework for Health and Social Care (AWIFHSC) Sections 1 & 2

Scotland

The Health and Social Care Standards

Northern Ireland

NISCC’s Induction Standards

Jacqui Arnold, CPsychol, Chief Experience Officer at Milbotix, LinkedIn Profile

Jacqui Arnold is an esteemed course consultant at CareTutor, specializing in a wide range of courses related to care work, including GDPR for Care Workers, Principles of Person-Centred Care, Privacy and Dignity, Role of the Care Worker, Equality, Diversity & Inclusion, Effective Communication, Dementia Care 1: Understanding Dementia, Dementia Care 2: Person Centred Dementia Care, and Medication in the Care Home. With a wealth of experience and expertise in the field, Jacqui brings invaluable insights to these courses.

With over 35 years of experience in social care, Jacqui has worked in various capacities, beginning as a practitioner, and progressing into roles such as Care Home Management, training and development, and consultancy. For 17 years, she served as the Dementia Lead at St Monica Trust, where she honed her expertise in dementia care and developed a deep understanding of the needs of individuals living with dementia.

As a Chartered Occupational Psychologist with a BSc Psychology (Honours) Degree and an MSc in Occupational Psychology (with merit), Jacqui is passionate about applying the principles of occupational psychology to enhance organizational development and improve the quality of care across different sectors. She firmly believes that dementia care requires careful planning and a person-centred approach that values individuals, considers their life history, and recognizes the profound impact of memory and emotions on well-being.

Currently serving as the Chief Experience Officer at Milbotix, Jacqui is dedicated to introducing assistive technology within the care sector. By leveraging innovative technology, she aims to enhance well-being, reduce the time spent on supporting distress, and create opportunities for positive interactions that promote preventive care and overall well-being.

Jacqui’s areas of interest encompass various aspects of service development, policy and practice, culture change, training delivery and evaluation, regulatory compliance, and continuous improvement. She has also been involved in the establishment of Memory Cafes for individuals living with dementia and their caregivers. Additionally, Jacqui offers business/executive coaching and provides support to staff members and teams to ensure the delivery of excellent evidence-based services.

Jacqui’s commitment to enhancing the care sector and her passion for promoting well-being make her an invaluable resource for those seeking to excel in their roles and provide exceptional care to individuals in need.

Kim Rutter, Social Care Consultant, LinkedIn Profile

Kim Rutter is a highly skilled Social Care Consultant, specializing in Privacy and Dignity, as well as Equality, Diversity & Inclusion. With a wealth of experience in communication, digital marketing, PR, journalism, and stakeholder engagement, Kim possesses a deep understanding of how digital technologies can enhance organizational efficiency and reduce operational costs.

Having dedicated 16 years to the Social Care Institute for Excellence (SCIE), Kim has developed an extensive knowledge of the social care sector. Her journey at SCIE began in the communications team, where she honed her skills as a communicator. She later transitioned to the National Institute for Health and Care Excellence (NICE) Collaborating Centre for Social Care, hosted by SCIE. In this role, Kim focused on guideline implementation and practice improvement, with a particular emphasis on dementia care. Her experience includes developing dementia training programs and offering training for level 2 and level 3 dementia qualifications. Moreover, Kim is adept at creating custom courses tailored to specific requirements.

Throughout her career, Kim has closely collaborated with various care sector organizations, notably the Care Quality Commission (CQC), to assist services in adopting evidence-based social care recommendations from NICE. This collaboration has provided her with an excellent understanding of how providers can elevate their standards and meet CQC requirements. Kim’s unwavering dedication to person-centred care permeates all her interactions with clients, bringing forth a passion for ensuring the well-being and dignity of individuals in care settings.

Her profound knowledge and practical insights will enable learners to navigate the complexities of privacy, dignity, equality, diversity, and inclusion in care environments.