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Mandatory Training for Care Workers

Health and social care workers need robust induction and refresher training to meet legal duties, inspectorate expectations and safe practice. Training is mandatory when it is a statutory requirement, required by CQC/local authorities, or essential for staff to perform their roles safely and effectively. 
👉 Skills for Care

 

Common mandatory subjects (adult social care)

  • Learning Disability & Autism (Oliver McGowan training), legal requirement for CQC‑registered providers, to a level appropriate to role, as set out in the Oliver McGowan Code of Practice.
  • Safeguarding Adults and Safeguarding Children (role‑appropriate).
  • Health & Safety, Fire Safety, Infection Prevention & Control, Moving & Assisting/Manual Handling, Food Hygiene/Food Safety, Equality, Diversity & Human Rights, Duty of Candour.

 

Care Certificate (England): now 16 standards. In March 2025 the Care Certificate was updated to 16 standards, adding awareness of learning disability and autism. The Care Certificate is an individual requirement for new workers; your organisation’s mandatory training depends on services and risk.

 

What CQC looks for

Under Regulation 18 (Staffing) and the Single Assessment Framework, CQC checks that you have enough suitably qualified, competent, skilled and experienced staff, with training and supervision that keep people safe. Inspectors look for evidence of capability and culture rather than a fixed course list.

 

Refresher periods

Skills for Care’s current position is competence led refresh, not “annual by default”. As a rule of thumb: refresh at least every 3 years unless risk, role changes, external standards or your own assessments indicate sooner. Evidence of competence is key. Source – Skills for Care

Topic

Baseline refresher expectation

Notes & drivers

Learning disability & autism (Oliver McGowan)

Refresh to maintain competence; no fixed national interval

Legal requirement for CQC‑registered providers; training level must match role and be reviewed as roles and guidance change. GOV.UK

Safeguarding Adults

Up to 3 years minimum, sooner if risk/role dictates

Content should reflect NICE NG189; local policies or contracts may set shorter cycles. Skills for Care

Safeguarding Children

Up to 3 years minimum, sooner if risk/role dictates

Align with Working Together to Safeguard Children 2023 and local safeguarding partnership expectations. GOV.UK Assets

Infection Prevention & Control

Up to 3 years minimum

Update when national IPC guidance changes (e.g., ARI/COVID‑19 updates) or incidents/assurance identify gaps. Skills for CareGOV.UK

Moving & Assisting / Manual Handling

Up to 3 years minimum

Refresh sooner where risk assessments or incident trends warrant. Skills for Care

Food Hygiene / Food Safety

Up to 3 years minimum

No fixed legal interval; many providers choose annual refresh for high‑risk roles. Evidence via training + supervision. Skills for CareVirtual College

Health & Safety

Up to 3 years minimum

Align to role risk assessment and H&S policy. Skills for Care

Fire Safety

Risk‑based; commonly annual

GOV.UK requires you to provide and regularly review training via your fire risk assessment. Many care providers refresh yearly as good practice. (This “annual” point is an inference from sector practice; law sets a risk‑based duty rather than a fixed interval.) GOV.UK

Duty of Candour

Up to 3 years minimum

Reinforce after incidents or policy changes. Skills for Care

Equality, Diversity & Human Rights

Up to 3 years minimum

Reinforce with supervision and values‑based learning. Skills for Care

Medicines awareness / administration (where applicable)

Annual competence review recommended

CQC references NICE SC1 and NG67 for annual review of knowledge, skills and competency when supporting people with medicines. Care Quality CommissionNICE

First Aid at Work (appointed first aiders)

Certificate valid 3 years, annual refresh recommended

HSE: 3‑year requalification, with a recommended annual skills refresher. HSEfirstaidtraining.co.uk

 

Where your risk assessment, commissioner contracts, or local safeguarding/medicines policies set shorter cycles, follow those. Keep supervision, observations and competency checks alongside eLearning to evidence capability at inspection.

 

How CareTutor supports you

  • CPD‑accredited, Skills for Care‑endorsed eLearning mapped to inspectorate expectations across the UK.
  • Role‑based pathways covering the subjects above, including the updated Care Certificate 16 standards for England.
  • LMS evidence for inspections: training matrices, auto‑reminders, certificates on demand, configurable refresher rules including 3‑year cycles where appropriate.
  • Blended competence approach, combining video learning with supervisor observations and knowledge checks aligned to CQC Regulation 18 and NICE recommendations.

 

 

Explore our new Feature-Packed and Fully Customisable LMS!

CareTutor offers the best in Mandatory Care eLearning Courses

  • Interactive Video based eLearning
  • Skills for Care Centre of Excellence
  • CPD Accredited
  • 80+ Courses including full Care Certificate
  • CQC compliant
  • Great management tools
  • Meet and exceed the required standards.
  • Animated & live action scenarios filmed in real social care settings & feature professional actors.
  • More engaging and memorable than text-based courses.

Browse our Mandatory Care Courses

Data Protection Cyber Security (2)
50 minutes approximately
Care providers can use this course to improve and assess their staff’s knowledge of data protection and cyber se...
Fluids and Nutrition
40 minutes approximately
Good nutrition and hydration are an essential part of maintaining a person’s well-being. This course will highli...
Duty of Candour
25 minutes approximately
The Statutory Duty of Candour is a general duty to be open and transparent with people receiving care from healt...
Mental Health, Dementia and Learning Disabilities
40 minutes approximately
This course aims to make you aware of people’s experiences with and the causes of mental health conditions, deme...
Privacy and Dignity
30 minutes approximately
Privacy and Dignity has been included in the Care Certificate Standards: Standard 7, but how can we apply privac...
Equality, Diversity & Inclusion
35 minutes approximately
Designed to be fully in line with the Care Certificate Standard 4: Equality and Diversity, this title will provi...
Caring for People with Autism
40 minutes approximately
This course will help care workers to care for people with Autism. By the end of this eLearning course, learners...
Home Care 6 - Fire Safety
33 minutes approximately
Designed exclusively for those providing care within the Home Care setting, this course explores fire safety wit...
Fire Safety 2_ Drills & Evacuation
25 minutes approximately
Ensuring that your care home staff are fully aware of what must be done in a fire is vital to providing a safe e...
Fire Safety 1_Hazards & Prevention
27 minutes approximately
This care home based title will teach care workers how to identify potential hazards and prevent the outbreak of...
Emergency First Aid for Care Workers
46 minutes approximately
In this interactive video-based first aid course, all basic first aid procedures are examined, including what to...
Home Care 7 - Food Safety
29 minutes approximately
This course explores the vital role home carers have in making sure that they prepare food that is safe to eat. ...
Home Care 5 - Health and Safety
36 minutes approximately
This title is designed exclusively for those providing care within the Home Care setting. It aims to improve awa...
Care Home Health and Safety
50 minutes approximately
Health and Safety is a key training area. This video-based course explains health and safety procedures relatin...
Home Care 10 - Infection Prevention & Control
28 minutes approximately
Infection prevention and control (IPC) is a key element identified by Skills for Care and is vital to the well-b...
Infection Prevention & Control in the Care Home
40 minutes approximately
Infection Prevention and Control (IPC) is a key element identified by Skills for Care and is vital to the well-b...
Home Care 8 - Medication Awareness
30 minutes approximately
This medication training for home care workers covers the key elements that staff should be aware of when dealin...
Medication Awareness in the Care Home
40 minutes approximately
This interactive video-based course covers the key elements staff should be aware of when dealing with medicatio...
Moving and Assisting_Theory
26 minutes approximately
This excellent resource will provide a theoretical background to the subject of Moving & Assisting to ensure...
Moving and Assisting_Practical
50 minutes approximately
Building on the lessons learned in Moving & Handling Theory, this comprehensive training resource will help ...
Home Care 9 - Safeguarding Adults
32 minutes approximately
This excellent resource provides fully up to date guidance on how to safeguard the welfare of adults at risk of ...
Safeguarding Children in Social Care Settings
30 minutes approximately
All health care staff who come into contact with children and people have a legal responsibility to safeguard an...
Safeguarding Adults in the Care Home
28 minutes approximately
This excellent resource provides fully up to date guidance on how to safeguard the welfare of adults at risk of ...

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CareTutor has over 80 interactive video-based courses to deliver the best in eLearning for Care Home and Home Care staff.

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