This course helps care workers and support workers develop the confidence and competence to support people with urinary catheters safely, hygienically, and respectfully. Learners will understand their role in preventing infection, protecting dignity, and identifying and reporting concerns promptly.

By the end of this course, learners will be able to:
- Explain what a urinary catheter is and why someone may need one
- Identify common types of urinary catheters and drainage systems
- Describe safe day-to-day catheter care practices and infection prevention measures
- Recognise early signs of infection or catheter-related complications
- Record and report catheter-related concerns clearly and accurately
- Provide person-centred, dignified, and compassionate support
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Overview
This online training course has been designed specifically for Care and Support Workers working in a social care setting. It may also be useful to a wider audience of people who would like to know more about Catheter Care Awareness.
Interactive Video Lessons, Assessment Quiz and Certificate
Topics Covered:
- What urinary catheters are and why they are used
- Types of catheters and drainage systems (urethral, suprapubic, valves, and external)
- Hygiene, infection prevention, and safe handling practices
- Positioning, movement, and drainage management
- Recognising and responding to problems or infections
- Accurate documentation and effective communication
- Supporting dignity, comfort, and emotional wellbeing
- Real-life Vyond scenarios (e.g. Spotting a Problem – Peter, Supporting Mary with Dignity) with reflection and knowledge checks
Approx. 45-60 minutes, including interactive scenarios, reflective activities, and knowledge checks.
This course aligns with:
- NHS England Catheter Passport (2023) – Guidance on safe catheter management and infection prevention.
- Royal College of Nursing (RCN) Catheter Care Guidelines (2023) – Promoting evidence-based catheter support.
- Health and Social Care Standards (Scotland) – Respect, dignity, safety, and person-centred care.
- Care Inspectorate Expectations – Safe practice, accurate documentation, and effective communication.
- Public Health England (PHE) Infection Prevention Guidance – Reducing Catheter-Associated Urinary Tract Infections (CAUTIs).
- Data Protection and Confidentiality Standards – Ensuring information sharing complies with care governance requirements.
Hugh Asher, BSc (Hons), MSc (Merit), PhD (Applied Social Science)
As a course consultant, Hugh brings a wealth of experience and knowledge to his role. His extensive background in working with individuals with diverse needs, combined with his passion for utilising nature as a therapeutic tool, allows him to provide valuable insights and guidance to learners.
Participants in the courses “Caring for People with Autism”, “Supporting People with Learning Disabilities”, “Mental Health Awareness” and “Mental Health, Dementia and Learning Disabilities” can expect to gain valuable skills and understanding in providing effective care and support.