Over 20 years experience of training in the care sector
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020 3129 5667
Over 20 years experience of training in the care sector
Call us on
020 3129 5667
Moving to a new learning management system means bringing people, courses, and training records together. For Active Prospects, CareTutor’s support helped make that transition feel seamless, while reducing the time spent on monthly reporting from four to five hours to around one hour. We’re delighted to welcome Active Prospects, a charity supporting people with learning disabilities, physical and mental health needs, and autistic people to lead full and aspiring lives. Its CareTutor learning community now includes more than 500 learners.
CareTutor specialises in eLearning for health and social care and childcare. With over 20 years’ experience in care training and a catalogue of 120+ CPD-accredited courses, we help organisations support staff learning through interactive, video-based content. Pathway LMS, our learning management system, provides tools to assign courses, monitor progress, and manage training records. Vicky, Head of Learning and Organisational Development at Active Prospects, shared how the team evaluated CareTutor, moved across and began using the system. Her feedback illustrates the practical support behind the onboarding process.
We held several meetings with Active Prospects to understand their requirements and answer questions. Access to the platform before signing up gave the team an opportunity to assess the learning and reporting tools for themselves. Vicky explains:
“One of the main reasons we were attracted to CareTutor as our LMS provider was its specialism in health and social care. Before signing up, we were given access to the platform, which allowed us to explore the system, test some of the key courses, and review the reporting functionality. We were impressed by the level of detail within the courses and the consistent knowledge checks throughout the learning.”
– Vicky Marshall, Head of Learning and Organisational Development at Active Prospects
Onboarding included uploading historical training data to individual learner profiles. Separate branches and learning pathways helped organise training, while managers gained access to live information about their teams.
“Once we decided to move across, we received a great deal of support, which made the transition feel seamless. Our historical training data was uploaded to individual learner profiles, and we were able to create separate branches and learning pathways. Managers now have visibility of their employees’ training and can run their own reports using live data.”
– Vicky Marshall, Head of Learning and Organisational Development at Active Prospects
Initially, 482 staff were added to CareTutor. The learner total subsequently reached 510, reflecting the scale of the rollout and the need to support the organisation beyond its initial setup.
The traffic-light training matrix helps managers see training status and identify where follow-up is needed. For Active Prospects, the reporting tools have also delivered a clear time saving:
“The reporting system is straightforward to use, and the traffic-light system has made a significant difference to us. Our monthly reporting now takes around one hour, compared with the four to five hours it could take with our previous provider.”
– Vicky Marshall, Head of Learning and Organisational Development at Active Prospects
For illustration purposes only. This image is taken from a demo Pathway account.
This is Active Prospects’ experience of using the system, showing how access to live training information can make a difference to a recurring management task.
Support continued after the move, with the CareTutor team answering questions and using screen-sharing calls to demonstrate the system. Active Prospects is now considering how to bring more of its training activity and records into CareTutor:
“Jordan and Mark have been readily available to answer questions and have also joined Teams calls to share their screens and demonstrate how we can get the most from the system. We are now looking to move all of our training onto CareTutor, including face-to-face and leadership training and CPD, as well as uploading induction checklists, competencies and certificates.”
– Vicky Marshall, Head of Learning and Organisational Development at Active Prospects
These plans include recording and managing face-to-face training alongside other learning activities, as well as keeping supporting documents together. They show how an LMS can support oversight beyond eLearning course completions.
Listening to requirements, helping bring existing records across and remaining available for questions all contributed to Active Prospects’ experience. Vicky sums it up:
“Overall, we have found the whole process smooth, professional and stress-free. Our only regret is that we didn’t find CareTutor sooner!”
– Vicky Marshall, Head of Learning and Organisational Development at Active Prospects
Alongside its eLearning onboarding, Active Prospects has also shared feedback on our Well Led Programme. Taljinder Jagdev, Assistant Director of Learning Disabilities, said:
“I attended the Well Led Programme and found it very insightful. Having attended several management courses, I was pleased to find that I was still learning new things. I would recommend this course to support managers in reflecting on their own practices. The focus of the programme was on reviewing our own approaches while learning new ways of working and setting practical actions to take away and implement in our roles.”
-Taljinder Jagdev, Assistant Director of Learning Disabilities at Active Prospects
We’re delighted to receive such wonderful feedback from Vicky and Taljinder. Hearing how our support, courses and reporting tools are helping Active Prospects makes us proud of the work we do. We look forward to continuing to support their team and will keep listening to our clients as we improve eLearning for the health and social care sector. CareTutor has 350+ reviews on Google and 2,600+ reviews on REVIEWS.io.
Book a Pathway demo or contact us to discuss your training needs. Visit caretutor.org/contact-sales/ or call 020 3129 5667.