Last updated: May 2026
- INTRODUCTION
This Cookie Policy explains how BVS Training Ltd trading as CareTutor (“CareTutor”, “we”, “us”, “our”) uses cookies and similar technologies on:
- CareTutor websites.
- TeamTalk websites and services.
- BVS Training websites.
- CareTutor learning management systems, including Pathway and Foundation.
- Related online services and platforms.
This Policy should be read alongside our Privacy Policy.
- WHAT ARE COOKIES?
Cookies are small text files that are stored on your computer, tablet or mobile device when you visit a website.
Cookies help websites function correctly, improve user experience, remember preferences and provide information about how websites are used.
Some cookies are essential for website operation, while others help us improve our services and understand user behaviour.
- TYPES OF COOKIES WE USE
Strictly Necessary Cookies
These cookies are required for the operation and security of our websites and platforms.
Examples may include:
- WordPress session cookies.
- LMS login and authentication cookies.
- MemberPress authentication cookies.
- Security and fraud prevention cookies.
- Load balancing and server management cookies.
Without these cookies, certain services cannot function correctly.
Functional Cookies
These cookies remember choices you make and improve your experience.
Examples may include:
- Remembering login details.
- Saving user preferences.
- Maintaining session information.
Analytics Cookies
These cookies help us understand how visitors use our websites and services.
Examples may include:
- Google Analytics.
- HubSpot analytics and reporting.
- Microsoft Clarity (where implemented).
Analytics information is used to improve website performance, user experience and content effectiveness.
Embedded Content Cookies
Some pages may contain embedded content from third-party providers.
Examples include:
- Vimeo videos.
- YouTube videos.
These providers may place cookies on your device when you interact with embedded content.
Marketing Cookies
Where used, marketing cookies help us understand the effectiveness of our advertising and communications.
Examples may include:
- HubSpot tracking cookies.
- LinkedIn Insight Tag.
- Meta (Facebook) Pixel.
These cookies will only be used where appropriate consent has been obtained.
- THIRD-PARTY SERVICES
We may use third-party services that place cookies or collect information through cookies, including:
- Google Analytics.
- HubSpot.
- Vimeo.
- YouTube.
- Microsoft Clarity.
- LinkedIn.
- Meta.
These providers maintain their own privacy and cookie policies.
- MANAGING COOKIES
You can manage cookie preferences through:
- Our cookie consent banner.
- Your browser settings.
- Third-party opt-out tools where available.
Please note that disabling certain cookies may affect the functionality of our websites and services.
- CONSENT
Where required by law, we will request your consent before placing non-essential cookies on your device.
You may withdraw or change your cookie preferences at any time using our cookie preference tools.
- CHANGES TO THIS POLICY
We may update this Cookie Policy from time to time.
Any updates will be published on our websites and the latest version will always be available online.
- CONTACT US
If you have any questions about this Cookie Policy, please contact:
BVS Training Ltd trading as CareTutor
Email: info@caretutor.org