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Managing Distressed Behaviour
Managing Distressed Behaviour

The aim of this video course is to consider how care staff can work with individuals who may be aggressive or violent and how to manage distressed behaviour. It will examine the following areas: What is distressed behaviour or behaviour that challenges? Who can present distressed or challenging behaviour? Reasons for distressed behaviour, prediction and prevention, undertaking proper risk assessments, how to respond appropriately, verbal responses and body language.

The video course also advises carers on the best ways of keeping themselves and other individuals safe in unsafe situations and why it is important to try to understand that there may be unknown reasons for distressed behaviour or behaviour that challenges.

The aim of this video course is to consider how care staff can work with individuals who may be aggressive or violent and how to manage distressed behaviour. It will examine the following areas: What is distressed behaviour or behaviour that challenges? Who can present distressed or challenging behaviour? Reasons for distressed behaviour, prediction and prevention, undertaking proper risk assessments, how to respond appropriately, verbal responses and body language.

The video course also advises carers on the best ways of keeping themselves and other individuals safe in unsafe situations and why it is important to try to understand that there may be unknown reasons for distressed behaviour or behaviour that challenges.

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This course covers requirements referring to “Challenging Behaviours” or “Behaviour that Challenges”.

Featured Review

Review Stars
“Wonderful, the role-plays of carers responding to distressed behaviour with good/bad practice clearly evinced what to do and what not to do.”
 
Vivian Kelly – Care Dynamics

Overview

This online training course has been designed specifically for Care and Support Workers working in a social care setting. It may also be useful to a wider audience of people who would like to know more about Managing Distressed Behaviour.

4 Interactive Chapters, Assessment Quiz and a CPD Accredited Certificate

Subjects covered include:

  • Examples of Distressed Behaviours
  • Understanding Behaviour, Distress and Unmet Needs
  • Understanding Ways to Reduce Conflict
  • Assessing Risk to help reduce Distress
  • Using a Person Centred Approach to Minimise Distress and Provide Positive Support for People
  • Summary
On average this online course should take around 35 minutes.

England

Care Certificate Standard 3

Health and Social Care NOS/QCF Units 21, 226, 233, 24, 232, 240, 336, 395 & 3118

RQF: Duty of care (Level 2 Diploma in Care), Duty of care in care settings (Level 3 Diploma in Adult Care, Level 3 Diploma in Healthcare Support)

Wales

All Wales Induction Framework for Health and Social Care (AWIFHSC) Sections 1, 2 & 5

Scotland

The Health and Social Care Standards

Northern Ireland

NISCC’s Induction Standards

Jacqui Ramus CPsychol Dementia Lead at St Monica Trust

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