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Effective Communication 2
Effective Communication 2

This interactive video-based course considers the different forms of written communication and how care workers can improve their skills in this area. It also explains clearly, the role and responsibilities of managers and care workers in undertaking written communication.

This interactive video-based course considers the different forms of written communication and how care workers can improve their skills in this area. It also explains clearly, the role and responsibilities of managers and care workers in undertaking written communication.

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Review Stars
“It’s a course that enables care workers to better communicate with staff, write constructive reports to enable those concerns to better explore documents.”
 
Mercy Lemnwie Suhbesi – Trace Care Solutions

Overview

This online training course has been designed specifically for Care and Support Workers working in a social care setting. It may also be useful to a wider audience of people who would like to know more about Effective Communication 2.

12 Interactive Video Chapters, Assessment Quiz and a CPD Accredited Certificate

Subjects covered include:

  • Communication is Important
  • Types of Written Work
  • Who We Write Records for
  • The Importance of Writing Things Down
  • Purpose of Communication
  • Preparation
  • Content
  • Presentation & Layout
  • Access to/Sharing Information
  • Confidentiality
On average this online course should take around 25 minutes.

England

Care Certificate Standard 14

NOS: SCDHSC0021, SCDHSC0031

RQF: Handle information in care settings (Level 2 Diploma in Care), Promote effective handling of information in care settings (Level 3 Diploma in Adult Care, Level 3 Diploma in Healthcare Support)

Wales

All Wales Induction Framework for Health and Social Care (AWIFHSC) Sections 2, 4 & 5

Scotland

National Care Standards

Northern Ireland

NISCC’s Induction Standards

Jackie Pritchard MA C.Q.S.W, CCETSW Practice Teaching Award
Alison Turnbull, Fit to Print

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