The Statutory Duty of Candour is a general duty to be open and transparent with people receiving care from health and social care providers. It applies to every health and social care provider that CQC regulates. It is Regulation 20 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. A crucial part of the duty of candour is the apology. Apologising is not an admission of liability. This is the case, regardless of whether you are in the health or social care, or public or private sectors.
This interactive e-learning course provides guidance for care workers and managers on this statutory duty.
The Statutory Duty of Candour is a general duty to be open and transparent with people receiving care from health and social care providers. It applies to every health and social care provider that CQC regulates. It is Regulation 20 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. A crucial part of the duty of candour is the apology. Apologising is not an admission of liability. This is the case, regardless of whether you are in the health or social care, or public or private sectors.
This interactive e-learning course provides guidance for care workers and managers on this statutory duty.
Overview
This online training course has been designed specifically for Care and Support Workers working in a social care setting. It may also be useful to a wider audience of people who would like to know more about Duty of Candour. The Duty of Candour is a general duty to be open and transparent with people receiving care from you. The ability to apologise with tact and identify notifiable safety incidents will be crucial to your role.
Interactive Video Lessons
Subjects covered include:
- Notifiable Safety Incidents
- Identifying a Notifiable Safety Incident
Care Quality Commission Regulation 20
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