The Skills For Care Care Certificate

What is the Care Certificate?

The Care Certificate was introduced in 2015, and is an identified set of standards that health and social care workers comply with in their daily working lives. The Care Certificate gives the confidence that the workers who have been trained have the same entry level of skill, knowledge and behaviours to provide a safe, compassionate and high quality level of support in their own workplace settings. 


Care Certificate Logo


The Care Certificate:

  • is the beginning of the career journey for those new to care
  • is a foundation for health and adult social care integration
  • ensures those new to the sector are supported
  • is endorsed by the Care Quality Commission (CQC)
  • is a CQC expectation - all employers should now be offering it.


Why the Care Certificate?

  • Applies across health and social care
  • Covers what is required to be caring
  • Equips the workers with the key fundamental skills they need to provide a high quality level of care
  • Provides a basis for workers to develop their knowledge and skills as they progress further into their careers
  • Links to competences (National Occupational Standards) and units in qualification

The Care Certificate was jointly developed by Skills for Care, Health Education England, and Skills for Health.


CareTutor offers a variety of video-based eLearning courses that meet the requirements of the Care Certificate. Furthermore, our training courses use actors and scenes that are taken in real social care settings.


  • To find out which Care Certificate courses are required for Care Home (residential) staff, click here.


  • To find out which Care Certificate courses are required for Home Care (domiciliary) staff, click here.


The 15 Standards of the Care Certificate:

  1. Understand Your Role
  2. Your Personal Development
  3. Duty of Care
  4. Equality and Diversity
  5. Work in a Person Centred Way              
  6. Communication
  7. Privacy and Dignity
  8. Fluids and Nutrition
  9. Awareness of Mental Health, Dementia and Learning Disabilities
  10. Safeguarding Adults
  11. Safeguarding Children
  12. Basic Life Support
  13. Health and Safety
  14. Handling Information
  15. Infection Prevention and Control
Source: Skills For Care


Assessment:

Registered managers have complete responsibility to sign off a worker's Care Certificate, they must be satisfied in the competence displayed by the workers and confident that the new worker is capable of carrying out their new job role. Employers can choose how the Care Certificate is delivered and assessed; for example they may to choose to do this in-house, or via an external learning provider.


Before selecting someone to carry out an assessment, you should consider the following:

  • Do they have a thorough understanding and direct experience of what they are assessing?
  • Are they confident and competent enough to carry out the assessment? They do not need a formal assessor qualification, however some training on principles of work-based assessments would be beneficial.


There are a number of ways in which the individual will be assessed. These may include the following, but are not restricted to:

  • Training whilst working
  • Written or verbal answers
  • Simulated activities
  • Multiple choice questions
  • Presentations
  • Observation of records
  • Demonstrating use of equipment

Certificates, records of attendance or eLearning with no assessment do not contribute towards gaining the Care Certificate, as these do not provide sufficient evidence that the individual has learnt how to carry out tasks safely and correctly. 

The completion process usually takes around 12 weeks.


To find out further information on the Care Certificate Guidance click here


Once your staff have completed all their courses and you believe they have demonstrated competence, capability and responsibility, you may download the Care Certificate at the link provided below.

The Care Certificate

Last modified: Thursday, 12 August 2021, 12:10 PM