Raising Concerns & Whistleblowing

This course introduces carers to the values that underpin person-centred care and assists them to develop their understanding of how the Principles of Care should be reflected in their day-to-day practices. The course explores the values of individuality, rights, choice, privacy, independence, dignity, respect, partnership and confidentiality.


Subjects covered include:
Talking Openly about Issues and Concerns • Concerns that Must be Raised • How to Raise a Concern • Responding to Inaction • Benefits of Raising Concerns and Whistleblowing


Format Video-based eLearning
Course Duration   
28 Minutes approximately
Course Content 5 Interactive Chapters, Assessment Quiz and a CPD Accredited Certificate
Consultant Deborah Kitson, BA Hons, MA, CQSW
Peer Review   Jan Burns MBE, The National Dignity Council
 Standards   England

Care Certificate Standard 3

NOS: GEN12, SCDCCLD0203, SCDHSC0024, SCDHSC0034, SCDHSC0035, SCDHSC0234, SCDHSC3111

RQF: Duty of care (Level 2 Diploma in Care), Duty of care in care settings (Level 3 Diploma in Adult Care, Level 3 Diploma in Healthcare Support)

Wales

All Wales Induction Framework for Health and Social Care (AWIFHSC) Section 6

Scotland

National Care Standards

Northern Ireland

NISCC's Induction Standards

References The Care Certificate, AWIFHSC

Client reviews:

"Very useful for new staff and a good prompt for more experienced practitioners. BVS have presented what can be an emotive subject area in an effective and positive framework.”

 The Social Care Association


"The contents of this training pack take the individual through a clear framework,  that describes how to raise issues and address concerning practice in the workplace. There are some very useful examples of the sorts of issues that might be encountered and how they might be addressed. We particularly liked the strong adherence to the principles of dignity and respect.  The lesson plans work well with the material on the video and would be useful for discussion at team meetings as well as in training sessions.”

 The National Dignity Council